Viewing and Managing a Trunk Group

You can view and manage the details of an existing Trunk Group directly from the Trunk Groups list.

Access the Trunk Group Detail View

To view a Trunk Group:

1. Navigate to the Trunk Groups section in the Campaigns Module.
2. In the list of groups, click the name of the Trunk Group you want to view.
3. This will open the Trunk Group detail page.

Trunk Group Detail Page Overview

Once inside the detail view, you will see:

• Trunk Group Name: Displayed at the top of the page
• Description: A detailed description of the group, if provided
• Assigned Trunks: A table listing all the trunks currently assigned to this group

Managing Trunks in the Group

Add Trunks

To add more trunks to the group:

1. Click the + Add Trunks button in the top-right corner.
2. A modal will appear allowing you to select additional trunks.
3. Select the trunks and confirm to add them to the group.

Remove Trunks

To remove a trunk:

1. Locate the trunk in the Assigned Trunks table.
2. Click the Remove button next to the trunk you wish to delete.
3. The trunk will be removed from the group immediately.

⚠️ Removing a trunk from a group does not delete the trunk itself — it only unlinks it from this group.

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Tips for Success:

• Use descriptive group names and detailed descriptions for easier identification
• Regularly review assigned trunks to ensure accurate grouping
• Only assign trunks that are actively in use and relevant to the group’s purpose