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Campaign Management Module

Introduction​

Welcome to the Campaign Management module of Cloverhound Cloud. This powerful tool is designed to streamline your outbound campaign efforts, providing a user-friendly interface for creating, managing, and analyzing customer outreach initiatives.

Overview​

The Campaign Management module offers a comprehensive suite of features to enhance your organization's ability to connect with customers proactively. Whether you're focusing on marketing, sales, collections, or other outreach efforts, our tool provides the flexibility and control you need to run effective campaigns.

Key Features​

  1. Do Not Call List Compliance: Ensure your campaigns adhere to local, state, and federal regulations with our integrated Do Not Call list functionality.

  2. Flexible Record Upload: Easily create ad-hoc campaigns or automate the process with our CSV upload feature and API integration.

  3. Customizable Outbound Rules: Tailor the behavior of your campaigns to meet specific business needs with our flexible rule-setting options.

  4. Per-Campaign Scheduling: Support multiple scenarios and customer groups by setting individual schedules for each campaign.

  5. Comprehensive Reporting: Analyze campaign effectiveness and make data-driven decisions to improve your outreach efforts.

In the following sections, we'll dive deeper into each of these features, providing step-by-step guides on how to leverage the full power of the Campaign Management module.